The Service Support Specialist, under general supervision, will provide customers with technical support for installed systems that may be moderately complex. The Service Support Specialist services and supports existing customers by responding remotely to service calls, carrying out service contract responsibilities, and small projects. The scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting, and maintenance and repair routines associated with installed DDC building automation systems, access control, and video surveillance.
Service Support Specialist Position Responsibilities
Service Support Specialist Qualifications
We encourage our people to excel in their careers and offer a reimbursement program to support their education, certifications and professional growth.
In addition to traditional insurance, DAC has collaborated with industry leading partners to provide employees supplemental options for life and health insurance.
We provide a 401K retirement savings program supported by a leading, global financial services firm, with matching company contributions.
Our success is based on the hard work of our people, and we provide a profit sharing program to reward them.
DAC provides paid time off for all employees with escalating accruals for tenure.
DAC offers a cost-effective, comprehensive package of medical, dental and vision options for all employees. Employees are also eligible for company-provided and buy-up disability and life insurance options.