Technical Support
Our staff of system experts are on call 24/7 to provide clients with immediate response to their operational questions and issues. Our team supports customers from the start of warranty through the facility life cycle, provides alarm notification, critical infrastructure monitoring, and the ability to dispatch technical resources to your site to evaluate and repair any HVAC operational issue.
Training
DAC provides individual on-site or group training at our various office locations on various topics including; HVAC systems, Building automation systems, security, video surveillance and testing + balancing. We can also customize a training program for clients specific needs.
Mechanical Services
DAC provides preventive and predictive services for HVAC mechanical systems to maximize equipment life cycle and minimize equipment down time. DAC also provides prompt and efficient services to diagnose mechanical failures or deficiencies, repair or replace equipment, or install mechanical systems to accommodate facility expansion or construction.
Technical Service programs
DAC executes tailored, multi-disciplinary programs to manage the physical and financial risk of your technical infrastructure systems and physical plant equipment. Our programs are designed to meet the needs of your systems, staff competencies and budget and focus on making your buildings more efficient, safe, productive and resilient.
Critical Infrastructure monitoring
DAC deploys a proactive service model for 24/7 monitoring of critical infrastructure and energy anomalies. Our monitoring services include receiving alarms, analyzing the issue, contacting the client, organizing the correct response, then contacting the appropriate service organization or dispatching our own service personnel.
Energy Services
DAC provides engineering services to identify opportunities for energy conservation through active and passive conservation methodologies, systems deficiencies, device calibration, retro-commissioning, equipment replacement and system redesign. Our team of experts will audit your current performance, establish goals, develop energy action plans and execute them.
Retro-commissioning
Over time systems and components fail, facility usage changes, and operational focus may shift. Building automation systems need equipment to operate, balanced cooling and heating distribution, and calibrated sensors and devices to ensure optimization. Our teams of experts will analyze system performance, perform services to return your building to design, and optimize operation.
HVAC Start-up + Commissioning
DAC provides the technical expertise, know how and experience to verify installation, start-up and commission installed HVAC equipment to confirm compliance with design documentation and operator expectation.
Remote system hosting
Web hosted server systems provide clients with the ability to monitor their facilities using standard web browsers with all the functionality of owning software and servers, but without the cost. We offer an all-inclusive monthly service that greatly reduces the risk of owning a server, and avoids the technical latency of maintaining upgrades of software and operating systems.
